Training resources for hearing assistance in aged care & hospitals

Free resources for staff implementing an effective hearing assistance program, family carers and volunteers who support people with hearing loss in the community.

It’s never too late to hear better.

Up to 80% of Australians aged over 70 have some hearing loss. This increases to around 85% in residential aged care. But staff and supporters in aged care service facilities and hospitals are seldom adequately trained to assist those with hearing loss.

Good Practice Guide.

The Good Practice Guide provides extra reference material and suggestions for starting an effective hearing assistance program.

Instructional video.

A free 30-minute instructional video designed to fit in an in-service session for staff as well as for pre-service training. The video opens with residents talking frankly about their experience of hearing loss and its impacts. This leads on to effective ways of speaking to someone with a hearing loss and then to a thorough demonstration of essential skills needed to manage and troubleshoot hearing aids.

It can be used in conjunction with the Multiple choice questionnaire for Hearing Assistance.

  • View the video on YouTube, [ ]
  • Download the video on Vimeo [ ] by selecting the download arrow icon beneath the video image

Poster series.

The poster series is designed to encourage the use of appropriate communication techniques as part of a plan to improve hearing support in aged care and hospitals.

Online training.

  • Aged care workforce online training tool: The Commonwealth Department of Health and Aged Care commissioned a suite of training materials for hearing health module training modules. The module, Hearing Health Introductory and Refresher Module is one of a series of free online learning modules to support aged care workers with foundational knowledge of key concepts in aged care.

For inquiries send an email to

© Deafness Forum Ltd 2023. Deafness Forum assigns the right to another party to use the video and other above-listed resources for education and training activities but retains all other rights. Reproduction and use for commercial purposes require prior written permission.