Training resources in hearing assistance in aged care services and hospitals

It’s never too late to hear better

Over 70% of Australians aged over 70 have some hearing loss. This increases to around 85% in residential aged care. However, staff of age care service providers and in hospitals are seldom adequately trained to assist those with hearing loss.

An effective hearing assistance program benefits staff as well as those they care for and, if performed systematically, should not be time consuming.

These resources may also be useful for family carers and volunteers who support hearing impaired people in the community.

Free resources for hearing assistance training

  • Instructional video designed to fit within a 30-minute in-service session or for continuing professional development (CPD) purposes. Also suitable for pre-service training.
  • Online training equivalent to the above instructional video, incorporating multiple-choice quizzes. Certificate available if completed satisfactorily. This online training is hosted by HEARnet Learning.(HEARnet Learning is a service provided by the HEARing Cooperative Research Centre)
  • Happy Hearing App for on-the-job reference to skills and information in the above instructional video. It is available in the Google Play store for android phones and tablets. (It is expected that the app will become available in the App store for Apple phones and iPads.) The app may also be made available in the workplace where a facility’s communication system is tablet or iPad based. The app is suitable for use by residential and home care staff as well as by family carers and volunteers.
  • Offline training pack for face-to-face training of nurses and other care staff. Includes a questionnaire to reinforce learning from the instructional video.
  • Good Practice Guide for aged care facility hearing assistance programs provides extra reference material and suggestions for starting an effective hearing assistance program (currently being updated).

Free resources for staff implementing an effective hearing assistance program

Free resources for pre-service education

  • Teaching-learning modules – a series of four modules for students and teaching staff in the Diploma of Nursing HLT54115, Certificate III in Individual Support CHC33015 and in Cert IV in Ageing Support CHC43015 and also for CPD purposes.
  • Instructional video
  • Moodle based unit is ideal for students before starting a work placement or for staff in-service training purposes where an organisation has a Moodle compatible LMS or has downloaded a free Moodlecloud. Where a Moodle compatible LMS is not available see the online Online training unit available through HEARnet Learning.

For enquiries send an email to

© Deafness Forum Ltd 2018. Deafness Forum assigns the right to another party to use the video and other above listed resources for educational and training activities but retains all other rights. Reproduction and use for commercial purposes requires prior written permission.