Hearing A–Z

Prepared by Deafness Forum of Australia

Key points

  • The National Disability Insurance Scheme has explained its rules for people with hearing loss to join the
  • Children and young adults under 26 years of age who receive services under the Australian Government Hearing Services Community Service Obligations Program, will qualify for the
  • People who are 26 years and older will probably be eligible to enter the Scheme if they have hearing impairment of more than 65 decibels in their better
  • People who are 26 years and older with hearing impairment of less than 65 decibels in the better ear and who also have another disability may also be
  • People who are 26 years and older and who have problems with speaking and listening may also be
  • Deafness Forum of Australia will continue to advocate for the needs of people with hearing impairment who do not qualify for the

The National Disability Insurance Agency (NDIA) updated the NDIS Operational Guidelines in October 2017 in relation to the access requirements for people with hearing impairment. This additional detail helps to clarify who is likely to be accepted into the Scheme.

Children and Young Adults aged 0‐25 years

It appears that children and young adults aged 0‐25 years identified with hearing impairment who are currently eligible to receive services under the Australian Government Hearing Services Community Service Obligations Program, will in future, qualify for services through the NDIS under the early intervention requirements.

According to the Access Requirements for early intervention, the NDIA will be satisfied that a person meets the early intervention requirements without further assessment when the person:

  • is aged between birth and 25 years of age; and
  • has confirmed results from a specialist audiological assessment (including electrophysiological testing when required) consistent with auditory neuropathy OR hearing loss more than 25 decibels in either ear at 2 or more adjacent frequencies, which is likely to be permanent or long-term; and
  • the hearing loss of the person necessitates the use of personal

This streamlined access approach for early intervention acknowledges evidence that recognises that early intervention support up to and including the age of 25 is critical for people with hearing impairment as the developing brain requires consistent and quality sound input and other support over that period to develop normally and ameliorate the risk of lifelong disability.

This same body of evidence suggests that brain development and language capability have been achieved by the age of 26. Therefore, adults aged 26 years and over are not immediately accepted to be likely to benefit from the same early intervention approach because there is no requirement to support the development of the auditory pathways. Adults aged 26 years and over with hearing impairment will therefore be assessed normally, on a case by case basis, having regard to the availability of all relevant evidence.

Adults 26‐65 years

It is acknowledged in the NDIS Operational Guidelines that hearing impairment may result in reduced functional capacity to undertake communication, social interaction, learning and self‐management activities. Generally, the NDIA will be satisfied that hearing impairments of more than 65 decibels in   the better ear (pure tone average of 500Hz, 1000Hz, 2000Hz and 4000Hz) may result in substantially reduced functional capacity to perform one or more activities. This audiometric criteria reflects the lower limit of what is likely to constitute a substantially reduced functional capacity to undertake relevant activities.

Hearing impairments of less than 65 decibels in the better ear (pure tone average of 500Hz, 1000Hz, 2000Hz and 4000Hz) in conjunction with other permanent impairments (for example vision or cognitive impairments), or where there is evidence of significantly poorer than expected speech detection and discrimination outcomes, may also be considered to result in substantially reduced functional capacity to undertake relevant activities.

In addition to meeting the age and disability or early intervention requirements, it is also necessary to satisfy the residency requirements in order to qualify for the NDIS.