The Hearing Services Program has two components with different eligibility requirements.
Voucher scheme
To be eligible for the program’s Voucher scheme a person must be an Australian citizen or permanent resident over the age of 21 years and hold a:
- Centrelink Pension Concession Card;
- Centrelink Sickness Allowance;
- DVA Pensioner Concession Card;
- White Health Repatriation Card (for hearing loss);
- Gold Health Repatriation Card;
- be a partner of a person in one of these categories; or
- be referred by the Disability Employment Service.
Community Service Obligations (CSO)
To be eligible for CSO a person must be an Australian citizen or permanent resident, and be either:
- aged under 26 years
- Aboriginal or Torres Strait Islander and either:
- aged 50 years or over
- participate in the Community Development Program
- took part in the Community Development Employment Projects Program from 30 June 2013 and were receiving hearing services from Hearing Australia before you stopped participating
- eligible for the voucher scheme and either:
- live in a remote area (Modified Monash Model locations 6 and 7)
- require specialist hearing services.
For more information about the program and the services available for eligible people, visit the website.
For all enquiries please e-mail hearing@health.gov.au
Telephone inquiries please call 1800 500 726
National Relay Service (NRS) 1800 555 660