The Hearing Services Program funds service providers to provide hearing services – including assessments, rehabilitation and devices – to eligible Australians with hearing loss.
The Hearing Services Program has two components with different eligibility requirements and service offerings.
The Voucher scheme is delivered by a network of over 300 service providers in more than 3,000 locations across Australia.
To be eligible for the program’s Voucher scheme a person must be an Australian citizen or permanent resident over the age of 21 years and are:
- A Pensioner Concession Card holder
- A DVA Gold Card holder
- A DVA White Card (for hearing-specific conditions)
- A spouse of a person in one of the above categories
- A member of the Australian Defence Force
- Referred by the Disability Employment Service.
You can check your eligibility online.
Community Service Obligations (CSO)
CSO is delivered exclusively by Hearing Australia. To be eligible for CSO a person must be an Australian citizen or permanent resident, and be:
- aged under 26 years
- Aboriginal or Torres Strait Islander and :
- aged 50 years or over
- A Community Development Program participant
- took part in the Community Development Employment Projects Program from 30 June 2013 and were receiving hearing services from Hearing Australia before you stopped participating
- eligible for the voucher scheme and either:
- live in a remote area (Modified Monash Model locations 6 and 7), or
- require specialist hearing services.
For more information about the program and the services available for eligible people, visit the website.
Telephone inquiries please call 1800 500 726
National Relay Service (NRS) 1800 555 660