Big Issues category

Making hearing technology accessible for Americans with Hearing Loss

Making hearing technology accessible for Americans with Hearing Loss

People in the United States can buy hearing aids from October without seeing an audiologist. New rules provide a path for people in the U.S. to purchase hearing aids directly from stores or online retailers without the need for a medical examination, prescription, or a fitting by a licensed hearing care provider. While the news […]

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NDIS transition and future of CSO Program

NDIS transition and future of CSO Program

The in-kind arrangements between the Hearing Services Program (HSP) and the National Disability Insurance Scheme (NDIS) are due to cease on 30 June 2020. The hearing health sector has been advised that there is an inter-departmental committee that is planning the transition arrangements and the future of the Community Service Obligation (CSO) Program but as […]

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Captel to be axed from National Relay Service in 2020

More than 4,000 people with hearing difficulties around Australia will be without the CapTel phone service from 2020 when an American company takes over the National Relay Service. The Commonwealth Government has awarded Concentrix Services a contract to deliver the National Relay Service (NRS). Concentrix will axe the CapTel handset service on 1 February 2020. […]

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Future of hearing services in Australia

Good news about hearing assistance in aged care Deafness Forum of Australia is deeply concerned about the continuing, widespread lack of recognition and effective management of hearing loss in aged care services. This is despite government accreditation requirements, overseen by the Australian Aged Care Quality Agency, having been in place for two decades. 70% of […]

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Issues about the sale of hearing aids

The Australian Competition and Consumer Commission (ACCC) released a report in March 2017: Issues relating to the sale of hearing aids.  The ACCC report found that commissions, incentives and other mechanisms designed to drive sales can create a conflict with clinical independence, professional integrity and the primary obligation to consumers. “Some hearing clinics encourage clinicians […]

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Hearing assistance in aged care

Seven in ten older Australians have hearing loss, but the staff of age care service providers and in hospitals are seldom sufficiently trained to help.  It’s often not realised that even a slight to moderate hearing impairment, if not managed, can inhibit social interaction resulting in significantly reduced quality of life and may also increase depression and […]

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