Published on Deafness Forum of Australia (http://www.deafnessforum.org.au)
Reconnecting the customer - ACMA announces formal inquiry into telecommunications customer service
By Administrator
Created 29/04/2010 - 15:59

The Australian Communications and Media Authority will conduct a formal inquiry into customer service and complaints handling in the telecommunications industry following the on-going high volume of complaints to the industry ombudsman. 

See http://www.acma.gov.au/WEB/STANDARD/pc=PC_312103 [1]

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Source URL (retrieved on 09/09/2010 - 00:22): http://www.deafnessforum.org.au/index.php?q=news/reconnecting-customer-acma-announces-formal-inquiry-telecommunications-customer-service

Links:
[1] http://www.acma.gov.au/WEB/STANDARD/pc=PC_312103
[2] http://www.addthis.com/bookmark.php?v=250&pub=nickoloedeon