Poor quality automated online captions
There is an increasing amount of video content on the web being auto-captioned, but the vast majority of these captioned videos are not being reviewed for accuracy, readability or comprehensibility.
In the same way that any text document published online is reviewed and edited for accuracy, captioned content needs to be reviewed and edited for accuracy, readability and comprehensibility before being published on the web.
A sample of Australian Government-associated websites found a wide range of problems, ranging from video with no captions, video captions with minor misspellings and videos with completely incomprehensible captions. Access to government information and services, political party policies and parliamentary member’s communications is an integral aspect of our democratic society. When inaccurate captions bar access to this information people who rely on captions are at risk of being excluded from full economic, social and political participation.
Read more of current issues including
- Deafness Forum of Australia offered its views to the Government’s review of the Medical Benefits Scheme
- Health warning - life threatening danger to children posed by button batteries
- National inquiry into employment discrimination against older Australians and Australians with disability
- Recommendations for improvements to Employment Assistance Fund
- Future of hearing services in Australia
- Future of Australian Hearing
- Unwelcome change to Veterans’ hearing health entitlements
- National practice standards for audiology
- TV captions regulations
- Hearing care for hospital patients
- Hearing crisis in Australia's aged care system
- Deaf culture is rich in language, the arts and community
- Safer buildings
- Abolish an unnecessary government charge
- Public rail wants exemptions from disability discrimination laws
- On-demand, real time captions and interpreters in Government shopfronts
- Replacement speech processors for pensioners aged over 26 years
- Inclusion in education